State Farm® Insurance Agent Ian Davy

"Lori was extremely helpful and knowledgeable"

"She was great and so helpful."

"Excellent"

"If you’re reading this review, do not choose this agency.

My first experience with Cameron was on point. He was thoughtful and considerate and had only been with the company a short time. Consider that impression null and void.

Since starting my policy, I’ve spoken with Cameron numerous times, and the professionalism disappeared. At one point, he actually told me, “If you don’t like how we do things here, you can take your business elsewhere.” Mr. Ian Davy, how does it feel knowing someone representing your agency is actively inviting customers to take their money elsewhere because he apparently cannot handle a conversation without becoming small and condescending?

When I first became a customer, I disclosed that I have a brain injury, a medically recognized disability. Apparently, somewhere along the way, “brain injury” was translated into “stupid.” Let me clarify: I said I have a brain injury. I did not say I was retarded. Yet Cameron, someone who identified himself to me as “Jake,” and Ian Davy himself have all spoken to me as though I am intellectually beneath them.

Most recently, my payment was a couple of days late because I had to replace my ATM card. Cameron messaged me, “Hey, you might want to pay your car insurance before it gets canceled.” No hello. No courtesy. No professionalism. Just a little condescending drive-by.

When I explained that my financial records showed State Farm had received the payment, his response amounted to, “Yeah, okay, sure.” The following day, because I continued receiving automated notices, I called again and reached someone who identified himself as “Jake from State Farm.” Whether that was his actual name or an attempt at being cute, I have no idea. What I do know is that he was rude and condescending, and I could hear several people in the background laughing while I was speaking, giving me the distinct impression that I was on speakerphone and had become the office entertainment.

Very small behavior from very small people.

And Ian, I personally told you twice that your staff was treating me disrespectfully. Not once did you apologize for their behavior or make me feel that you took the concern seriously.

So I finally took Cameron’s advice: I took my business elsewhere. I transferred my policy to another State Farm agent.

If you have a disability, particularly one that sometimes requires patience or clarification, I cannot recommend this agency. My experience was not one of respect, empathy, or basic professional courtesy. I was treated abysmally, and I refuse to continue paying an agency for the privilege of being talked down to.

Cameron wanted me to take my business elsewhere.

Consider it done.

I left this as a review, & sent it to State Farm corporate! I also sent it directly to Ian! You owe me an apology 💯

YOU'RE A VERY SMALL PERSON CAMERON. Have the day you deserve 🤡"

"Great experience, very easy!"

"Very good service"

"Love this office and especially Laurie she’s so knowledgeable and such a pleasure to work with.cant recommend them enough."

"I worked with Cameron on switching over my insurance. He answered all my questions in a timely matter, was very professional, and pleasant dealing with him. Cameron made the transaction easy to get switched over to state farm. I really appreciate his time and effort and would recommend him to anyone."

"Outstanding service. Very helpful"

"Amazing service, really know their policies."

"Great experience! Helpful, responsive, and made the whole insurance process easy. Highly recommend!"

"I'm very happy with my service my agent Cameron was very patient and thorough with the process and got me a great deal on my car and renters insurance compared to what I was paying with Progressive so I'm very happy with that. Not only do I have better coverage compared to what I had with Progressive but I also saved over $150 switching to State Farm. I also had very limited availabilities and I was pleasantly surprised that Cameron was able to squeeze me in to get my policy switched over so quickly and I appreciate when companies can work with you in regards to flexibility with your schedules. Overall a very pleasant experience so far and I'm enjoying my switch!"

"I worked with Cameron ebel. Same day appointment, pretty much walked in and out, and saved 50$ on my auto insurance. Highly recommend 👌"

"Agents are quick, responsive, and easy to work with."

"Cheryne is a great gal and awesome to work with. Willing to help with any issue you may have.
Just adore her."

"Erin is always so pleasant to deal with! Whenever I have questions she has the answers."

"Ms.lori and Ian D. Have been great over the years. Never have to ask twice🫶🏾"

"Ian does not respond majority of the time, but Cheryne Komro has always been very helpful and always gets things taken care of right away! She always gets back to me within a day and she has great customer service :)"

"Friendly"

"Cameron was delightful. I have a brain injury and I can be very chatty. I can also be very comical... in short it's not easy to have a conversation with me because I'm easily distracted and Cameron was so accommodating.. He did not make me feel silly or like I was doing too much. He understood that I have a disability and he treated me with the respect that people with disabilities deserve... I am always complaining about these big companies not training their customer service employees to interact with people with disabilities and I just want to thank State farm and the Ian Davy office for making sure that there are people like Cameron available to help people like me. I've been with progressive for the past 5 years I was encouraged not to go with State farm but after talking with Cameron, experiencing his humble nature, friendly demeanor & how thoughtful and considerate he was, I couldn't very well not! And then there's the part where my rate has been cut in half. I don't even know what I'm going to do with this extra money 😜 MAYBE I'll send Cameron an edible bouquet 💐 Great rates and a phenomenal customer service representative sold me in State Farm. Best of work she's to anyone who reads my review! ♥️"

"Excellent road side assistance....Very helpful office staff helping me locate necessary service center....Thanks ."

"She is the best one and helping me get my car insurance done. She is awesome and understanding what she is doing."

"Awesome friendly agents"

"After I received a non-renewal letter of my auto insurance only 24 days prior to State Farm's cancellation date (state law requires 60 days), I called Ian Davy's office. He avoided my phone calls for a week. When I finally cought him, He did nothing about the illegal action of non-renewal with only 24 days notice. I was a State Farm customer for over forty years. I made it very clear how I felt about Ian and State Farm in that phone cal with which he finally graced me. I just found out last week that even though THEY cancelled me, Ian made NO mention at the time that I had to say the magic words, "Stop taking auto payments out of my accunt for my renter' insurance" even though you know I don't want any thing to do with you. So he/they have continued to take money from my account because I at one time in the past gave permission to do autopayments and the feel they have cart blanche to my hard earned money. Typical oligarch behavior. Unsuprisingly, I left a very displeased message a week ago for Ian to call me. Do you think he call? He did not When I called back today, I was treated extremely rudely by two entitled juvenile snots (one named Jake) that thought their job as customer service agents was to taunt and agitate an already understandably outraged caller. Pathetic! Horrible service! Avoid this agent and State Farm!!

Laughable reply Ian. I have made clear my intention of termination of all policies with you back when you cancelled me illegally with only 24 days notce. Playing dumb doesn't make you look better. And how does my waisting my time calling you help, when you ignore my calls and have your childish staff treat me rudely? Maybe you reach out to me???"

"Works extremely hard to make sure I and my family are taken care of. Laurie is phenomenal and goes above and beyond, super friendly too. She’s been taking care of my father in law with his insurance for YEARS"